Shipping and Handling
Please contact us for a quotation for any spares, parts, accessories order that are going to off shore & international addresses.
Your parts will be despatched via couriers, smaller items will be sent via Royal Mail, only after full payment has been received & items are in stock. We make no guarantee on delivery times (excluding next day service). All items can be sent next day (Couriers) or recorded (Royal Mail) if required at an extra cost. The courier driver will ask you for your signature to say that you have received a certain amount of packages in good condition. Please DO NOT SIGN if this is not the case (the driver will wait whilst you check the packages). We are not responsible for any missing or damaged packages that have been signed for. We will only provide a replacement product for missing packages sent via 1st class mail, no refunds will be made (unless the package is returned to us). To minimise fraud, the credit card mail order code advises that all transactions be placed by the card holder & be dispatched to the billing address of the card holder.
Standard postage & packaging costs are as follows:
Some cheaper Royal Mail packages will have to be upgraded in price, this is due to our website postage system working on price, not weight. We will always attempt to email you first if this is the case.
Courier orders being shipped to the Scottish Highlands & Offshore, N. Ireland or the Channel Islands will be subject to an extra surcharge (added during order processing). Unfortunately this is due to the extra charges from the couriers (we have no control over it). This does not affect Royal Mail packages. Details are as follows:
Scottish Highlands & Offshore postcodes:
Northern Ireland postcodes: BT postcodes.
Isle of Man postcodes: IM postcodes.
Delivery Schedule We will normally process & send your order as soon as possible, but please allow up to 7 business days. Unless next day delivery is requested, then all in stock items will be sent immediately. The cut off time for our couriers to collect next day packages is 1 pm (Stock permitting).